State of Illinois Department of Human Services – Chicago, IL

Illinois Department of Human Services: Division of Rehabilitation Services

Wrightwood DRS Office: Empowering Employment

The Wrightwood DRS Office, located at 8620 South Pulaski Road, is a specialized field office of the Illinois Department of Human Services (IDHS) dedicated to the Division of Rehabilitation Services (DRS). As the state’s leading agency for individuals with disabilities, the DRS mission is to work in partnership with people with disabilities and their families to assist them in making informed choices to achieve full community participation through employment, education, and independent living opportunities. This specific location focuses primarily on Vocational Rehabilitation (VR) services, designed to help individuals with physical, mental, or cognitive disabilities prepare for, secure, retain, or regain employment. The office serves as a vital resource for the local community, providing personalized counseling and job readiness training.

Vocational Rehabilitation Services

The core function of this office is to administer the Vocational Rehabilitation program. VR Counselors at this facility work one-on-one with customers to develop an Individualized Plan for Employment (IPE). Services may include career counseling and guidance, job search and placement assistance, and vocational training or education. For students with disabilities transitioning from high school to adulthood, the office offers Pre-Employment Transition Services (PTS), which include job exploration counseling and workplace readiness training. The goal is to ensure that every individual has the tools and support necessary to succeed in the workforce and achieve economic independence.

Accessibility and Support

The Wrightwood DRS Office is fully accessible to individuals with disabilities. The facility is equipped to handle the needs of a diverse client base, offering auxiliary aids and services upon request, including sign language interpreters and documents in alternative formats. The staff is trained to provide a supportive and inclusive environment, understanding the unique challenges faced by their clients. While this office focuses on vocational services, staff can also provide referrals to other IDHS programs, such as the Home Services Program (HSP) or developmental disability services, ensuring a holistic approach to client care. Customers are encouraged to call for an appointment to ensure a counselor is available to meet their specific needs.

Location and Transit

Situated in the Ashburn neighborhood on Chicago’s southwest side, the office is located on the second floor of the building at 8620 South Pulaski Road. The location is easily accessible via public transportation, with the CTA Route 53A (South Pulaski) bus stopping directly nearby. For those driving, the office offers accessible parking options. The facility operates during standard state business hours, and potential clients are advised to bring relevant medical and educational records to their initial intake meeting to expedite the eligibility determination process.

• Vocational Rehabilitation: Career planning and job placement.
• Transition Services: Helping students move from school to work.
• Job Training: Support for education and skill acquisition.
• Disability Support: Counseling and accommodations.
• Referral Services: Connecting clients to broader IDHS networks.