Elderly & Adult Services Division – Concord, NH

NH DHHS – Elderly and Adult Services (District Office)

Supporting Independence and Safety

This location at 40 Terrill Park Drive serves as the Concord District Office for the New Hampshire Department of Health and Human Services (DHHS), providing direct access to the Bureau of Elderly and Adult Services (BEAS). The division is dedicated to protecting the rights, safety, and independence of NH residents aged 60 and older, as well as adults with chronic illnesses or disabilities. The office acts as a critical safety net, offering both protective services and long-term care support options.

• Adult Protection: The office handles reports and investigations regarding the abuse, neglect, exploitation, or self-neglect of vulnerable adults. Social workers coordinate with law enforcement and community partners to ensure safety.
• Long-Term Care: Staff assist with eligibility and enrollment for Medicaid-funded long-term care services, including the Choices for Independence (CFI) waiver, which helps individuals remain in their homes rather than nursing facilities.
• Community Resources: The division provides referrals to local partners for Meals on Wheels, transportation assistance, and caregiver support programs.

Reporting and Access

While this physical office operates during standard state business hours for case management and applications, the Adult Protection Reporting Line is available for reporting concerns. If you suspect a vulnerable adult is in danger, reports can be made by phone or through the online portal. Visitors to the Terrill Park facility for in-person assistance should be prepared for security screening.