Connecticut Department of Social Services – Bridgeport Field Office – Bridgeport, CT

Safety Net and Benefit Administration

The Connecticut Department of Social Services (DSS) Bridgeport Field Office is a critical resource for individuals and families in the Greater Bridgeport area seeking assistance with basic needs. This state agency administers a wide range of state and federal programs designed to provide economic security and health coverage. The most common services accessed here include the Supplemental Nutrition Assistance Program (SNAP), HUSKY Health (Medicaid/CHIP), and Temporary Family Assistance (TFA). The office also handles applications for State Administered General Assistance (SAGA) and the Connecticut Energy Assistance Program (CEAP) during the winter months. Staff are available to interview applicants, process redeterminations, and help resolve issues with active benefit cases.

Modern Access: ConneCT and MyDSS

While the field office is open for in-person visits, the department strongly encourages clients to utilize digital tools to avoid long wait times. The ConneCT online portal and the MyDSS mobile app allow users to apply for benefits, upload verification documents, and check the status of their accounts without stepping foot in the office. For those who need to speak with a worker but cannot visit, the Benefit Center phone line (1-855-6-CONNECT) is the primary point of contact. However, the physical office remains essential for those without internet access or who require immediate, face-to-face problem solving. The facility offers scanning stations where documents can be digitized and added to a case file instantly.

Location and Visiting Protocols

The Bridgeport Field Office is located at 925 Housatonic Avenue, north of the downtown area. As a government facility, security is a priority. Visitors may be subject to screening upon entry, and valid photo identification is typically required to access specific case information or enter the service area. Prohibited items include weapons of any kind. Due to the high volume of clients, the lobby can be busy, and early arrival is recommended for walk-in services. The office is accessible via Greater Bridgeport Transit (GBT), with the Route 17 bus stopping nearby, ensuring connectivity for residents across the city.

• SNAP: Food assistance for eligible low-income individuals and families.
• HUSKY Health: Comprehensive medical coverage (Medicaid) for children and adults.
• Cash Assistance: Temporary financial aid through TFA and SAGA.
• EBT Cards: Issuance and replacement of Electronic Benefit Transfer cards.