Department of Social Services – Central Office – Hartford, CT

The Connecticut Department of Social Services (DSS)

The Department of Social Services (DSS) in Hartford, Connecticut, serves as the central administrative hub for the state’s most critical public assistance programs. Located at 55 Farmington Avenue, this state agency is dedicated to promoting the health, economic security, and well-being of Connecticut residents. Established in 1993, the DSS provides a safety net for individuals, families, the elderly, and persons with disabilities through a wide range of services.

Key Services and Programs

The Hartford Central Office oversees the administration of federal and state benefits. Residents can access support through the following programs:

• SNAP (Supplemental Nutrition Assistance Program): Nutritional assistance for low-income individuals and families to purchase food.
• HUSKY Health (Medicaid/CHIP): Comprehensive health coverage for eligible children, parents, pregnant women, and individuals with disabilities.
• Temporary Family Assistance (TFA): Cash assistance for families with children who are struggling financially.
• Child Support Services: Assistance with locating parents, establishing paternity, and enforcing support orders.
• Energy Assistance: Help with heating costs during the winter months through the Connecticut Energy Assistance Program (CEAP).
• Protective Services for the Elderly: Investigation and intervention in cases of elder abuse, neglect, or exploitation.

Facility and Access

The facility at 55 Farmington Avenue is a modern state building equipped to handle high volumes of administrative work and client inquiries. 📱 Digital Access: While the physical office handles specific administrative tasks, clients are strongly encouraged to use the MyDSS mobile app or the online ConneCT portal to apply for benefits, renew services, and upload documents without visiting in person. The building features security screening for all visitors.

Important Information

The DSS operates with a mission to eliminate barriers to employment and stability. Clients visiting the office should bring valid identification and relevant documentation regarding income and household status. ⚠️ Note: Due to high demand, call wait times can be significant; utilizing online services is often the fastest way to manage benefits.