Maine Division of Licensing and Certification – Augusta, ME

Division of Licensing and Certification (DLC)

The Maine Division of Licensing and Certification (DLC) is the state regulatory body responsible for overseeing assisted living facilities, residential care homes, and other medical institutions. 🏥 Operating under the Department of Health and Human Services (DHHS), this division ensures that these facilities meet strict state and federal standards for safety, staffing, and quality of care. While the division’s primary administrative office is located at 41 Anthony Avenue, the address at 442 Civic Center Drive has historically served as a satellite location for various DHHS functions and board meetings.

Regulatory Oversight

The DLC plays a crucial role in protecting Maine’s vulnerable populations. Its key functions regarding assisted living include:

• Licensing: Reviewing applications and issuing licenses for Assisted Living Programs (ALPs) and Residential Care Facilities (RCFs). 📝
• Inspections: Conducting unannounced surveys and compliance checks to ensure facilities adhere to health and safety regulations. 🔍
• Complaint Investigation: Investigating reports of abuse, neglect, or unsafe conditions filed by residents, families, or the public.
• Background Checks: Managing the Maine Background Check Center (MBCC) to screen potential caregivers and facility employees. 👮‍♂️

Services for Providers and Public

For facility operators, the DLC provides guidance on regulatory compliance and maintains the Certified Nursing Assistant (CNA) Registry. The public can use the division’s resources to verify the license status of a facility or view inspection reports before choosing a care provider for a loved one. 📊