Maine Office of Aging and Disability Services – Augusta, ME

Supporting Independence and Dignity for Maine Residents

Mission and Services

The Maine Office of Aging and Disability Services (OADS) is a critical component of the Maine Department of Health and Human Services (DHHS). Its primary mission is to promote the highest level of independence, health, and safety for older adults and adults with disabilities throughout the state. OADS serves as the central agency for planning, policy development, and the administration of a wide array of long-term services and supports. By partnering with local Area Agencies on Aging and community providers, the Office ensures that vulnerable residents have access to the resources they need to live with dignity in their communities.

This office manages several vital programs, including Adult Protective Services (APS), which investigates reports of abuse, neglect, and exploitation of dependent adults. OADS also oversees the state’s Long Term Care (LTC) programs, helping individuals navigate options for home-based care, assisted living, and nursing facility placements. Additionally, the office provides specialized support for adults with intellectual disabilities, autism, and brain injuries, coordinating case management and waiver services to foster community inclusion.

Location and Access

The office located at 442 Civic Center Drive serves as a key District Office location for DHHS in Augusta. This multi-tenanted professional building, situated conveniently off Exit 112 of I-95, houses various state and federal agencies. While the administrative headquarters for OADS is located nearby on Anthony Avenue, the Civic Center Drive facility is a primary hub for client interaction and district operations. Visitors to this location can access information regarding MaineCare eligibility, apply for benefits, and connect with case workers.

Security and Visit Protocols

As a government facility dealing with sensitive personal information, the building maintains strict security protocols. Visitors should be prepared for security screening upon entry, which may include bag checks and metal detection. Valid photo identification is typically required to meet with staff or access secure areas. The facility is fully ADA accessible, featuring handicap parking spaces near the entrance, ramp access, and elevators to upper floors. Due to the high volume of cases, appointments are strongly recommended for specific inquiries, although walk-in assistance for general information is often available.