Portland City Risk Division – Portland, ME

Risk Management Division

Liability and Safety

The Risk Management Division of the City of Portland operates within the Human Resources Department at City Hall. This internal service unit is responsible for protecting the city's assets, employees, and the public through the identification and mitigation of potential risks. The division manages the city's self-insurance programs, including workers' compensation for municipal employees and general liability claims filed against the city. By implementing safety protocols and loss prevention strategies, the Risk Management team works to minimize financial exposure and ensure a safe environment for all city operations. 🛡️ 📉 🏛️

Claims Administration

One of the primary functions of this division is the administration of claims. This includes handling property damage or personal injury claims where the city is alleged to be at fault. The division processes these claims in accordance with the Maine Tort Claims Act. They also oversee the safety training programs for city staff to prevent workplace injuries. The division works closely with the Maine Municipal Association for certain risk pools and coverage assessments. Residents looking to file a claim against the city must typically submit a formal notice to this office or the City Clerk. 📝 🤕 💼

Location

Located in the historic Portland City Hall on Congress Street, the office is part of the central municipal administration. Access is available during standard city business hours, though appointments are often recommended for discussing specific claims. 📍

• Claims: Processing of liability and property damage claims.
• Safety: Employee safety training and hazard assessment.
• Insurance: Management of city insurance policies and self-insurance funds.