Albany County Division of Information Services - Albany, NY

Albany County Division of Information Services

The Albany County Division of Information Services is the technology backbone of the county government, located at 112 State Street (Suite 500) in downtown Albany, New York. This internal support division is responsible for maintaining the county's computer networks, telecommunications, and cybersecurity infrastructure. Its primary mission is to ensure that county employees and departments have the secure and efficient digital tools necessary to serve the public.

Core Functions

• Network Administration: Managing the servers, workstations, and software applications used by various county agencies.
• GIS Services: Developing and maintaining Geographic Information Systems (GIS) mapping data for property tax assessment, emergency planning, and public works.
• Cybersecurity: Protecting sensitive county data and systems from digital threats and unauthorized access.
• Help Desk Support: Providing technical assistance and training to county staff.

Public Access

This office acts primarily as an administrative unit and does not typically offer direct walk-in services to the general public. Residents seeking information on specific county services (such as tax records or social services) should contact the respective departments directly. The division plays a crucial role behind the scenes in facilitating online services such as the county's public records search and interactive mapping tools.