New York City Job Center (Waverly) - New York, NY

HRA Waverly Job Center: Support and Employment Services

Human Resources Administration (HRA) Services

The facility located at 109 East 16th Street serves as a Job Center (specifically the Waverly Center #13) and a Benefits Access Center for the NYC Human Resources Administration. This government agency is dedicated to fighting poverty and income inequality by providing essential social services to New Yorkers in need. The center focuses on helping employable clients find work while providing temporary financial support. Key programs administered here include Cash Assistance (formerly welfare), SNAP (Supplemental Nutrition Assistance Program/Food Stamps), and emergency grants to prevent eviction or utility shut-offs (known as the ”One Shot Deal”).

Client Services and Process

At this location, clients can submit applications for benefits, undergo required employment assessments, and meet with case workers to discuss eligibility. The center is equipped with self-service kiosks and document scanners (PC Bank) to facilitate the digital upload of required paperwork via the Access HRA mobile app. The goal of the Job Center is to transition clients from dependence on public assistance to self-sufficiency through job training, placement services, and educational programs.

Accessibility and Location

Situated just off Union Square, this center is highly accessible via major subway lines. Due to the high volume of visitors, lines can be long, especially in the mornings. Security is present at the entrance, and visitors must show identification and pass through a metal detector. The environment is strictly professional, and privacy for all clients is maintained. Visitors are advised that children are allowed but must be supervised, and the waiting areas can be crowded.