NYC Housing Preservation and Development – New York, NY

NYC Department of Housing Preservation and Development (HPD)

The NYC Department of Housing Preservation and Development (HPD), headquartered at 100 Gold Street in Lower Manhattan’s Civic Center, is the largest municipal housing preservation agency in the nation. Its primary mission is to promote the quality and affordability of the city’s housing stock. HPD is responsible for enforcing the New York City Housing Maintenance Code, ensuring that tenants live in safe and habitable conditions, and overseeing the development and preservation of affordable housing units.

Code Enforcement and Tenant Safety

One of HPD’s most visible functions is its Division of Code Enforcement. Inspectors from this agency respond to 311 complaints regarding lack of heat, hot water, lead paint hazards, mold, and pests. The agency has the authority to issue violations to landlords and, in emergency situations, perform necessary repairs through its Emergency Repair Program (ERP) and bill the property owner. The 100 Gold Street location houses the Division of Code Enforcement and the litigation support units that handle Housing Court cases.

Affordable Housing and Services

HPD manages NYC Housing Connect, the portal for applying to affordable housing lotteries in the city. The agency also administers a significant portion of the Section 8 Housing Choice Voucher program. Property owners visit this location for Property Registration, which is mandatory for multiple dwellings and private homes where neither the owner nor their immediate family resides. The building also hosts the Inclusionary Housing program and various loan and tax incentive programs (like J-51 and 421-a) designed to encourage housing rehabilitation.

• Complaints: Handles enforcement for heat, hot water, and safety violations.
• Registration: Processes annual property registration for landlords.
• Affordable Housing: Oversees housing lotteries and Section 8 vouchers.
• Litigation: Pursues legal action against negligent property owners.

Visiting 100 Gold Street: The facility enforces strict security protocols. Visitors must pass through metal detectors. While some services have walk-in windows, HPD has increasingly moved towards appointment-based systems or online processing. Walk-in hours for specific units (like Registration) may be limited to specific days (often Wednesdays and Thursdays), so it is strongly recommended to check the specific division’s schedule or make an appointment before arriving. Payments for fees are generally not accepted in cash; certified checks or money orders are required.