DHCR Lower Manhattan Borough Rent Office - New York, NY

NYS Homes and Community Renewal: Lower Manhattan Borough Rent Office

Rent Regulation and Tenant Protection

The Lower Manhattan Borough Rent Office is a key field office of the New York State Division of Housing and Community Renewal (DHCR), which is part of the broader NYS Homes and Community Renewal (HCR) agency. Located at 25 Beaver Street in the Financial District, this office administers the state's rent control and rent stabilization laws. It serves as a critical resource for tenants and building owners in Manhattan (south of 110th Street), providing guidance on their rights and responsibilities under New York's complex housing regulations.

Services Offered

The office handles a variety of rent-related matters. Tenants can visit or contact this location to obtain their Rent History, file complaints regarding Rent Overcharges, or report Harassment or Decreased Services (such as lack of heat or hot water). The staff also assists owners with inquiries about Major Capital Improvement (MCI) applications and lease renewals. The primary goal is to preserve affordable housing stock and ensure fair practices in the rental market. While many forms and services are available online, the Borough Rent Office provides direct assistance for complex cases.

• Rent History Requests
• Rent Overcharge Complaints
• Service Reduction Complaints
• Lease Renewal Assistance

Appointment Policy

Important: The Lower Manhattan Borough Rent Office operates on a strict appointment-only basis for in-person visits. Walk-ins are generally not accepted. Tenants and owners must schedule an appointment in advance to speak with a counselor. This policy ensures that staff can dedicate sufficient time to each case and reduces wait times. Visitors must bring valid photo identification and any relevant documents (leases, rent notices, court orders) to their appointment. The building is equipped with security screening upon entry. For general inquiries, the HCR Rent Infoline is often the first point of contact.