U.S. Customs and Border Protection (Service Port) – Boston, MA

U.S. Customs and Border Protection – Boston Service Port

The U.S. Customs and Border Protection (CBP) Service Port in Boston, Massachusetts, is headquartered within the Thomas P. O’Neill Jr. Federal Building at 10 Causeway Street. This office serves as the administrative and operational hub for CBP activities in the district, separate from the passenger processing operations at Logan International Airport. The Service Port oversees the enforcement of customs, immigration, and agriculture laws, facilitating lawful trade and travel while securing the nation’s borders. It manages the processing of cargo, collection of duties, and enforcement of trade regulations for the busy Port of Boston.

Services and Operations

The Boston Service Port handles specific administrative and regulatory functions that often require appointments:

• Trade Compliance: Processing entries for imported merchandise, classifying goods, and collecting applicable duties and taxes.
• Deferred Inspection: A specialized office where non-citizens can resolve errors in their admission documents (I-94) or complete inspection processes that were not finalized at the port of entry.
• Cargo Inspection: Screening and examining commercial shipments to prevent the entry of illicit drugs, weapons, and prohibited agricultural products.
• Marine Operations: Clearing commercial vessels and private boats entering Boston Harbor.

Location and Security

As a tenant of the O’Neill Federal Building, the CBP office maintains high-level security. Visitors, such as those attending Deferred Inspection appointments, must undergo airport-style security screening upon entering the building. A valid government-issued photo ID is required. Prohibited items include weapons, sharp objects, and often photography equipment. The building is located in the West End, immediately adjacent to North Station, providing excellent access via the MBTA Green and Orange Lines and the Commuter Rail.