Department of Mental Health – Boston, MA

Massachusetts Department of Mental Health

The Department of Mental Health (DMH) is the State Mental Health Authority for Massachusetts, headquartered at the Erich Lindemann Mental Health Center. The DMH assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work, and participate in their communities. The department sets standards for the operation of mental health facilities and community residential programs across the Commonwealth.

Services Provided

The DMH Central Office coordinates a statewide system of care, including:

• Inpatient Services: Oversight of state-operated psychiatric hospitals and community mental health centers.
• Community Services: Managing case management, residential supports, and employment programs for adults and youth.
• Licensing and Regulation: Ensuring quality standards in private and public psychiatric facilities.
• Crisis Intervention: Coordinating emergency services and mobile crisis teams.

Visitor Guidelines

The Lindemann Center is a secure government facility. Visitors should expect:

• Security: Mandatory screening upon entry.
• Hours: General business hours are Monday through Friday. Visitor hours for specific inpatient units may vary and should be confirmed directly with the unit.
• Accessibility: The building is accessible to individuals with disabilities, with ramp access available.

Getting Here

Located at 25 Staniford Street in the West End, the facility is easily reached via the MBTA Blue Line (Bowdoin) or the Orange/Green Lines (North Station/Haymarket). Limited metered parking is available on Staniford Street, but commercial garages are the most reliable option for drivers.