IRS Taxpayer Assistance Center – Newark, NJ

About IRS Taxpayer Assistance Center

Federal Tax Services

The Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) in Newark, located at 20 Washington Place, serves as a vital resource for individuals and businesses requiring in-person assistance with their federal tax obligations. Operating under the Department of the Treasury, this facility allows taxpayers to resolve complex tax issues that cannot be handled via the internet or telephone. The center is staffed by professional IRS employees who provide guidance on tax laws, account adjustments, and procedural requirements. While the IRS encourages the use of online tools for standard filing and refunds, the Newark TAC is essential for face-to-face services, particularly for identity verification, obtaining tax transcripts, and resolving account notices.

Available Services

The Newark TAC offers a specific range of services tailored to taxpayer needs. Primary functions include the authentication of identities for tax processing, assistance with Individual Taxpayer Identification Number (ITIN) applications (W-7), and the validation of foreign passports for tax purposes. Taxpayers can also visit the center to make payments using checks or money orders, inquire about procedural adjustments to their tax accounts, and receive assistance with tax law questions during the filing season. It is important to note that this office generally does not provide tax return preparation services; instead, it focuses on administrative and account-related resolutions.

Appointment Policy

Strict appointment protocols are in effect. The Newark Taxpayer Assistance Center operates on an appointment-only basis. Walk-in service is generally not available, and taxpayers must call the dedicated appointment line at 844-545-5640 to schedule a visit. This system ensures that specific personnel are available to address the taxpayer’s unique issue. Visitors are advised to bring two forms of identification, one of which must be a government-issued photo ID, along with any relevant tax notices or documents.

Security and Access

As a federal facility, security at 20 Washington Place is rigorous. All visitors must pass through security screening, which includes metal detectors and bag inspections. Weapons of any kind are strictly prohibited. The center is located near Washington Park and is easily accessible via public transportation, including the nearby Newark Broad Street Station and various bus lines. Public parking is available in commercial lots surrounding the building, as on-site parking is not provided for visitors.

• Agency: Internal Revenue Service
• Service: Identity Verification & Account Aid
• Requirement: Appointment Only