Vermont Department of Taxes – Montpelier, VT

Vermont Department of Taxes: Funding Vermont’s Future

The Vermont Department of Taxes is the principal revenue-collecting agency for the State of Vermont. Located in the historic Pavilion Building at 133 State Street in Montpelier, the Department shares its headquarters with the Vermont History Museum and the Governor’s Office. Its primary mission is to collect the proper amount of tax revenue in a timely and efficient manner to fund the state’s schools, roads, and social services. The Department manages the administration of individual income tax, corporate tax, sales and use tax, and the meals and rooms tax, among others.

Modern Tax Administration

In recent years, the Department has modernized its operations through the myVTax online portal. This system allows taxpayers to file returns, make payments, and manage their accounts securely from home. The Department emphasizes voluntary compliance, providing extensive educational resources to help individuals and businesses understand their tax obligations before issues arise.

Key Divisions and Functions

• Taxpayer Services: This is the public-facing arm of the agency. Staffed by knowledgeable representatives, this division answers questions regarding tax liability, refunds, and filing statuses. They operate a call center and handle email inquiries to assist the public.
• Compliance and Collections: When taxes go unpaid, this division is responsible for recovering funds. They work with taxpayers to establish payment plans but also have the authority to levy assets or garnish wages when necessary. They also conduct audits to ensure fairness in the tax system.
• Property Valuation and Review (PVR): This division oversees the state’s property tax system. They provide training for municipal listers, determine the education tax rates for towns, and manage the Current Use (Use Value Appraisal) program, which taxes land based on its use for farming or forestry rather than its development potential.

Visiting the Pavilion Building

The Department of Taxes is housed in a secure government facility. Because the building also contains the Governor’s office, security is strict.

• Security Screening: All visitors must pass through a security checkpoint similar to an airport screening, including metal detectors and bag checks. Firearms and dangerous weapons are strictly prohibited.
• Identification: A valid government-issued photo ID is required to enter the building.
• Service Windows: While most business can be conducted online via myVTax, there are service windows available for taxpayers who need in-person assistance. During tax season, wait times may increase, so patience is appreciated.

Parking and Access

There is no public parking directly at the Pavilion Building. Visitors typically park at the metered spaces along State Street or in the public lots nearby. The building is fully ADA compliant, with accessible entrances and elevators available for those with mobility challenges.