Worcester Sewers (Engineering Division) – Worcester, MA

About the Engineering and Sewer Division

The Worcester Engineering Division, located at 76 East Worcester Street, serves as the administrative and planning hub for the city’s sewer, water, and transportation infrastructure. While often referred to as the ”Sewers” office, this facility houses the technical experts responsible for the design, permitting, and management of Worcester’s complex sanitary and storm drain systems. It shares the building with the Department of Transportation and Mobility.

Permitting and Services

This office is the primary location for contractors and residents to manage administrative tasks related to public utilities. Key services provided here include:

• Drain Layer Licenses: Processing applications and renewals for licensed drain layers authorized to work on city connections.
• Street Opening Permits: Issuing permits for excavation work within the public right-of-way.
• Sewer Assessments: Providing information and records regarding sewer connections and betterment assessments for properties.
• Project Management: Overseeing the design and construction of capital improvement projects for streets and utility mains.

Facility and Access

The building at 76 East Worcester Street is situated near the Shrewsbury Street restaurant corridor and Union Station. Visitors looking to review engineering plans or file permit applications should check in at the front desk. Unlike the Albany Street operations yard which handles emergency dispatch, this location focuses on technical and administrative support. Public parking is available in the adjacent lot or on the street.