Philadelphia Commission on Human Relations – Philadelphia, PA

General Overview

The Philadelphia Commission on Human Relations (PCHR) is the city’s official civil rights agency, dedicated to enforcing anti-discrimination laws and promoting intergroup harmony. Established in 1951 under the Philadelphia Home Rule Charter, it holds the distinction of being one of the nation’s oldest local human rights agencies. The Commission is empowered to enforce the Fair Practices Ordinance, which prohibits discrimination in employment, housing, and public accommodations based on race, ethnicity, gender, sexual orientation, gender identity, disability, and other protected classes. Additionally, the PCHR plays a vital role in mediating community conflicts and monitoring intergroup tensions to prevent civil unrest.

Enforcement and Investigations

The Commission’s Compliance Division investigates formal complaints filed by individuals who believe they have been victims of unlawful discrimination. The agency handles cases involving:

• Employment: Unfair hiring, firing, or harassment, including enforcement of the ”Fair Chance Hiring Law” (Ban the Box) regarding criminal records.
• Housing: Discrimination by landlords, real estate agents, or lenders, as well as protection against predatory home-buying practices.
• Public Accommodations: Denial of equal service in businesses, hospitals, and government offices.

If probable cause is found, the Commission has the authority to hold adjudicatory hearings, issue cease-and-desist orders, and impose penalties or order remedies.

Community Relations

Beyond enforcement, the Community Relations Division works proactively to foster peace and understanding among Philadelphia’s diverse neighborhoods. This division responds to reports of bias incidents and hate crimes, offering victim support and coordinating with law enforcement. They also provide free mediation services to resolve disputes between neighbors or community groups before they escalate into violence or litigation.

Location and Access

The PCHR is headquartered in the historic Curtis Center, located at 601 Walnut Street, overlooking Washington Square. As a secure office building, visitors must enter through the main lobby and check in at the security desk. Note on Visiting: While the office maintains standard administrative hours, in-person services (such as filing a complaint) are strictly by appointment only. Walk-ins are generally not accepted. Individuals seeking assistance should contact the office by phone or email to schedule an intake interview or consultation.