Office of Human Resources – Philadelphia, PA

Managing the City’s Workforce

The Office of Human Resources (OHR) functions as the central personnel agency for the City of Philadelphia government. Operating under the city’s Civil Service regulations, this office is responsible for recruiting, hiring, and retaining a diverse workforce of over 25,000 employees. It serves as the primary point of contact for job seekers interested in municipal careers, managing the Civil Service Examination process and maintaining eligibility lists for various city departments.

Services for Applicants and Employees

For the general public, the OHR is the gateway to city employment. Key services include:

• Job Listings: Posting open competitive and promotional civil service announcements.
• Civil Service Testing: Administering exams required for many city positions.
• Employee Benefits: Managing health, pension, and leave benefits for current city staff.
• Training and Development: offering professional development programs to enhance the skills of the municipal workforce.

Location and Security

The Office of Human Resources is located in the Municipal Services Building (MSB), directly across from City Hall. This is a high-security government facility. Visitors must enter through the main lobby and pass through security screening, which includes metal detectors and bag checks. Valid photo identification is required to enter the building and visit the HR offices on the 15th Floor. Due to security protocols, visitors should avoid bringing prohibited items such as weapons or sharp objects.

Transit and Accessibility

Situated at 1401 John F. Kennedy Boulevard, the office is exceptionally well-served by public transportation. The building sits above Suburban Station, providing direct underground access to SEPTA Regional Rail lines. It is also steps away from the 15th Street Station on the Market-Frankford Line and the City Hall Station on the Broad Street Line. Numerous bus routes stop immediately outside the building’s entrance.