County Assistance Office — Greater Pittsburgh East District - Pittsburgh, PA

Department of Human Services: East District

Social Services and Assistance Programs

The Greater Pittsburgh East District County Assistance Office, located in the East Liberty neighborhood, serves as a vital resource for individuals and families facing economic hardships. Operating under the Pennsylvania Department of Human Services (DHS), this facility helps residents apply for and maintain eligibility for various state and federal benefit programs. The office is dedicated to providing a safety net for the community, ensuring access to food, healthcare, and heating assistance through a professional and confidential case management system. While many services can be accessed online via the COMPASS website, this physical location provides in-person support for complex cases and document submission.

• SNAP (Food Stamps): Administration of the Supplemental Nutrition Assistance Program to help low-income households purchase food.
• Medical Assistance (Medicaid): Eligibility determination for healthcare coverage for children, adults, seniors, and people with disabilities.
• TANF (Cash Assistance): Temporary Assistance for Needy Families providing financial support and employment training.
• LIHEAP: The Low Income Home Energy Assistance Program helps families pay their heating bills during the winter season.
• Employment and Training: Programs designed to help recipients overcome barriers to employment and achieve self-sufficiency.

Office Logistics and Access

The office is situated near the intersection of North Highland Avenue and Penn Avenue (Penn Circle), a major transit hub. Visitors should be prepared for security screening upon entry, including metal detectors. Identification is required for most inquiries. Due to high volume, wait times can vary, and appointments are generally recommended for detailed interviews, though walk-ins are accepted for dropping off documents or quick questions. The facility is fully accessible to individuals with disabilities.