Pennsylvania Gaming Control Board – Pittsburgh, PA

Pennsylvania Gaming Control Board: Pittsburgh Office

Agency Oversight

The Pennsylvania Gaming Control Board (PGCB) is the state agency responsible for regulating all aspects of the casino gaming industry in the Commonwealth. With a mission to ensure the integrity of legalized gaming, the Board oversees the licensing of casinos, manufacturer suppliers, and gaming employees. The Pittsburgh field office, located in Foster Plaza in Green Tree, serves as a regional hub for enforcement and compliance monitoring, particularly for nearby facilities like Rivers Casino Pittsburgh.

Public Services

While much of the Board's work is regulatory and conducted behind the scenes, this office provides specific services to the public and industry workers:

• Licensing: Processing applications for gaming credentials, including those for dealers, technicians, and other casino staff.
• Self-Exclusion: Individuals who wish to voluntarily ban themselves from entering casinos and participating in gaming activities can register for the Self-Exclusion Program at this location.
• Complaint Handling: The office receives and investigates complaints regarding casino operations or potential regulatory violations.

Visiting the Office

The office is situated in Foster Plaza 4, a business park environment just outside downtown Pittsburgh. Visitors, especially those seeking to sign up for self-exclusion or complete licensing requirements, are strongly encouraged to make an appointment to ensure staff availability. As a regulatory law enforcement agency, the office maintains strict professional standards and security protocols.