Vermont Agency of Human Services – Burlington District Office – Burlington, VT

Vermont Agency of Human Services – Burlington District Office

Agency Overview

The Burlington District Office of the Vermont Agency of Human Services (AHS) serves as a centralized hub for integrating and delivering health and human services to the residents of Chittenden County. This office houses the Field Services Division, which coordinates the efforts of various state departments—including the Department for Children and Families (DCF), the Department of Health, and the Department of Disabilities, Aging, and Independent Living (DAIL). The primary mission of the Field Services team is to ensure a holistic approach to client care, connecting individuals and families with the specific resources they need to achieve safety, independence, and well-being. Note on Location: The Burlington District offices, previously located on Cherry Street and Pearl Street, have consolidated and relocated to 128 Lakeside Avenue in the South End to provide a more accessible, unified service center.

Key Services and Departments

Residents can access a wide array of state programs through this district hub:

• Economic Services (ESD): Assistance with applying for 3SquaresVT (food stamps), Reach Up (financial aid), and fuel assistance.
• Family Services (FSD): Support for child safety, foster care, and adoption services (Note: Some FSD operations may also utilize the Williston office).
• Public Health: The local Department of Health office provides WIC services, immunizations, and environmental health resources.
• Disability and Aging (DAIL): Services promoting independent living for seniors and individuals with disabilities.
• Field Director: The Field Director oversees the coordination between these departments and local community partners to address complex cases and systemic issues.

Location and Access

The consolidated office is located at 128 Lakeside Avenue, Suite 301. The facility is designed to be fully accessible and is situated on the Green Mountain Transit (GMT) bus line (Pine Street route), ensuring easy access for all community members. Ample free parking is available on-site. Visitors are encouraged to call the specific department they need or the general Field Services line for appointments, as many services offer online portals or phone interviews to reduce the need for in-person visits.