Vermont Department for Children and Families (Economic Services Division) – Burlington, VT

Economic Services Division – Burlington District Office

Supporting Vermont Families

The Economic Services Division (ESD) of the Vermont Department for Children and Families (DCF) operates its Burlington District Office at the Innovation Center on Lakeside Avenue. This agency is the primary safety net for individuals and families facing economic instability in Chittenden County. The ESD administers a wide array of state and federal benefit programs designed to help Vermonters meet their basic needs, including food, housing, and heating. The staff at this location assist clients with the application process, eligibility determination, and ongoing case management for these essential services. The office aims to promote well-being and independence by providing financial assistance and connecting clients with employment and training resources.

Key Assistance Programs

The Burlington office manages several critical programs:

• 3SquaresVT: This federal nutrition program (formerly food stamps) helps low-income individuals and families purchase healthy food.
• Fuel Assistance: Also known as LIHEAP, this program helps eligible households pay for heating costs during Vermont’s cold winters.
• Reach Up: A program providing case management and financial support to families with children to help them overcome barriers to employment.
• General Assistance: Emergency financial aid for housing and other crisis needs.

Accessing Services

While many applications and document submissions can be handled online through the myBenefits portal, the Lakeside Avenue office maintains a lobby for in-person assistance. Clients can use the document drop box, speak with benefit specialists, or use on-site kiosks. The division works closely with community partners to address homelessness and food insecurity, ensuring that the most vulnerable residents of Burlington have access to the support they deserve.