Boston Housing Authority - Boston, MA

Boston Housing Authority (BHA)

Affordable Housing Leader

The Boston Housing Authority (BHA) is the largest public housing agency in New England, headquartered on Chauncy Street in downtown Boston. Its mission is to provide stable, quality, and affordable housing for low and moderate-income individuals and families. The BHA oversees a vast network of housing developments across the city and administers the federal Section 8 Housing Choice Voucher program, helping tens of thousands of residents find homes 🏠.

• Public Housing: Manages family and elderly/disabled housing developments owned by the authority.
• Leased Housing (Section 8): Administers rental assistance vouchers that allow tenants to rent in the private market.
• Civil Rights: Ensures fair housing practices and investigates discrimination complaints within its properties.
• Resident Support: Offers self-sufficiency programs, job training, and youth activities for residents.

Client Services

The central office at 52 Chauncy Street serves as the primary location for applicant screening, voucher issuance, and administrative support. Individuals seeking housing assistance can visit the office to apply, check their waitlist status, or meet with caseworkers. The BHA prioritizes housing for the homeless, veterans, and victims of domestic violence through specific preference programs.

Visitor Information

The office is open to the public during standard business hours. Due to the high volume of applicants, wait times can be significant. The facility is fully accessible to individuals with disabilities ♿. Visitors should be prepared for security screening upon entry. For many routine tasks, such as updating family information or checking status, the BHA encourages the use of their online portals to save time.