Massachusetts Rehabilitation Commission (MassAbility) – Worcester, MA

MassAbility (formerly MRC) Worcester Area Office

Empowering Independence and Employment

The Massachusetts Rehabilitation Commission, now rebranded as MassAbility, is a comprehensive state agency dedicated to helping individuals with disabilities live and work independently. The Worcester Area Office serves as a critical resource for the local community, providing vocational rehabilitation services designed to break down barriers to employment. This institution focuses on maximizing the quality of life and economic self-sufficiency for people with physical, cognitive, and emotional disabilities.

• Vocational Rehabilitation: Offers counseling, training, and job placement assistance to help clients enter or return to the workforce.
• Transition Services: Supports high school students with disabilities (ages 14-22) as they move from school to adult life and careers.
• Independent Living: funds and coordinates services that allow individuals to maintain their independence in the community.

Disability Determination and Support

In addition to employment services, this agency plays a key role in the determination of eligibility for federal benefits. The Disability Determination Services (DDS) division is responsible for processing claims for Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI). The office works closely with medical professionals and federal partners to ensure accurate and timely decisions for applicants. MassAbility also manages the Home Care Assistance Program, providing homemaker services to eligible adults who need support to remain in their homes.

• Benefit Determination: Evaluates medical evidence to determine eligibility for federal disability benefits.
• Employer Services: Consults with local businesses on hiring incentives and workplace accommodations.
• Assistive Technology: Connects clients with tools and devices that enhance mobility and communication.

Accessibility and Outreach

Located on the Southwest Cutoff, the Worcester office is fully accessible and offers ample parking for visitors. The staff is comprised of qualified vocational counselors and case managers who work one-on-one with clients to develop personalized service plans. The agency encourages referrals from schools, healthcare providers, and family members, ensuring that support reaches those who need it most.