Mayor’s Business Action Team – Philadelphia, PA

Philadelphia Department of Commerce: Mayor's Business Action Team

The Mayor's Business Action Team (MBAT) serves as the dedicated concierge service for entrepreneurs and business owners in Philadelphia. Operating within the Department of Commerce, this unit is designed to be the single point of contact for navigating the often complex regulatory environment of city government. Located in the One Parkway Building on Arch Street, MBAT's primary mission is to attract, retain, and grow businesses by simplifying the interaction between the private sector and municipal agencies. They act as liaisons, helping to troubleshoot issues that cross multiple departments, such as Licenses and Inspections (L&I), the Health Department, and the Streets Department.

Services and Assistance

MBAT provides comprehensive support for businesses at every stage of their lifecycle. Their business services managers offer one-on-one consultations to explain zoning requirements, assist with commercial activity licenses, and guide applicants through the permitting process. They are particularly valuable for navigating the opening of new physical locations, helping owners understand occupancy requirements and health codes. The team also connects business owners with financing opportunities, incentive programs, and workforce development resources. Staff members are often available to provide assistance in multiple languages, ensuring equitable access to city resources for immigrant entrepreneurs.

Visitor Guidelines

The Mayor's Business Action Team operates out of a secure municipal office building. Visitors wishing to meet with a business services manager in person typically need an appointment, although general inquiries can sometimes be handled at the Department of Commerce front desk. Upon entering the One Parkway Building, all guests must undergo security screening, including passing through metal detectors and having bags inspected. A valid government-issued photo ID is required to register at the security desk and receive a visitor pass. While much of their assistance can be provided via phone or email, the physical office remains a hub for complex problem-solving.

Location and Transit

Situated at 1515 Arch Street, the office is in the heart of Center City's government district, directly across from Love Park. The location offers premier accessibility via public transportation. It is just one block from Suburban Station, making it easily reachable for regional commuters. The Broad Street Line (City Hall Station) and Market-Frankford Line (15th Street Station) are both within a five-minute walk. For those arriving by car, there are numerous paid parking garages and surface lots in the surrounding blocks, as on-street parking is limited and heavily regulated.