Emergency Management – Concord, NH

About NH Homeland Security and Emergency Management

The New Hampshire Division of Homeland Security and Emergency Management (HSEM) is the state agency dedicated to protecting the lives and property of New Hampshire residents. Operating under the Department of Safety, HSEM is responsible for coordinating the state’s response to major disasters, both natural and human-made. This includes managing the State Emergency Operations Center (SEOC), which serves as the central command hub during crises such as severe winter storms, floods, hurricanes, and public health emergencies. The agency works collaboratively with local, state, and federal partners to ensure a unified and effective response.

Mission and Core Functions

HSEM operates on a comprehensive framework of Preparedness, Response, Recovery, and Mitigation. The division helps communities develop hazard mitigation plans to reduce long-term risks and provides training and exercises to first responders. Following a disaster, HSEM coordinates disaster relief and recovery efforts, acting as the liaison between the state and the Federal Emergency Management Agency (FEMA). They also oversee the state’s radiological emergency preparedness program and school safety initiatives.

• Emergency Response: Coordination of state resources during disasters.
• Recovery Assistance: Management of public and individual assistance grants.
• Preparedness: Planning and training for large-scale incidents.

Important Information

The division’s physical operations are primarily based at the Incident Planning and Operations Center on Smokey Bear Boulevard, though administrative offices are associated with the Department of Safety headquarters. Access to HSEM facilities is restricted to authorized personnel and requires security clearance. The agency maintains the NH Alerts system to notify the public of imminent threats. For general inquiries or to learn about preparedness, residents can contact the office during business hours. In the event of an immediate life-threatening emergency, always dial 9-1-1.