Mercer County Human Services Department - Trenton, NJ

Overview of the Department

The Mercer County Human Services Department is the primary administrative body responsible for the planning, monitoring, and coordination of social services within Mercer County, New Jersey. Headquartered in the McDade Administration Building on South Broad Street in Trenton, the department serves as a critical safety net for the community's most vulnerable residents. Its mission is to enhance the quality of life for individuals and families by funding community-based organizations and directly administering specific programs related to housing, transportation, and mental health. While the department oversees the broader human services system, it works in close conjunction with the Mercer County Board of Social Services (located separately) which handles direct public assistance programs like SNAP and Medicaid.

Key Divisions and Offices

The department is comprised of several specialized offices that target specific demographic needs and service areas:

• Office on Aging: Designated as the Area Agency on Aging (AAA), this office plans and funds services for residents aged 60 and older, including nutrition programs, transportation, and caregiver support.
• Division of Mental Health: Oversees the county's public mental health system, providing funding and oversight for community mental health centers and crisis intervention services.
• Office of Housing and Community Development: Administers programs such as the Low-Income Home Energy Assistance Program (LIHEAP) and various housing rehabilitation grants.
• Office of Youth Services: Focuses on the needs of at-risk youth, managing the Family Court Services and juvenile justice initiatives.
• Office of Addiction Services: Coordinates prevention and treatment services for substance abuse disorders.

Service Access and Referrals

While the Administration Building at 640 South Broad Street handles applications for specific programs like LIHEAP (energy assistance), many other direct services are provided through a network of contracted agencies. The department acts as a central hub for information and referral, guiding residents to the appropriate resources for food pantries, emergency shelter, legal aid, and healthcare. Residents seeking SNAP (Food Stamps), TANF (Cash Assistance), or General Assistance should note that these are processed by the Board of Social Services at 200 Woolverton Street, not at this administration building.

Accessibility and Transit

The McDade Administration Building is conveniently located in Trenton and is accessible via multiple public transportation options. NJ Transit bus routes run frequently along South Broad Street, stopping directly in front of or near the building. The facility is also within a reasonable distance of the Hamilton Avenue station of the River Line Light Rail. The building is wheelchair accessible, featuring ramps and elevators to accommodate all visitors.

Security and Visit Protocols

As a county government facility, the Administration Building enforces standard security measures. Visitors must enter through the main entrance and are subject to security screening, which may include metal detectors and bag checks. A valid photo ID is required to sign in at the security desk. To ensure efficient service, especially for housing and energy assistance applications, visitors are encouraged to call ahead or check the website for specific office hours and required documentation.