NJ Division of Temporary Disability and Family Leave Insurance

Overview of the Division

The New Jersey Division of Temporary Disability and Family Leave Insurance, operating under the Department of Labor and Workforce Development (NJDOL), manages critical income-replacement programs for workers in the state. Located at 26 Yard Avenue (often referred to as the Station Plaza 4 building) in Trenton, this office serves as a central administrative hub for processing claims related to non-work-related injuries, illnesses, and family caregiving needs. Unlike the Division of Unemployment Insurance, which focuses on job loss, this division specifically administers the Temporary Disability Insurance (TDI) program and the Family Leave Insurance (FLI) program. These state-mandated insurance plans provide cash benefits to eligible New Jersey workers who are unable to work due to physical or mental health issues or who need time off to bond with a newborn or care for a seriously ill loved one.

Services and Claims Processing

The primary function of this facility is the adjudication and management of disability and family leave claims. Staff here review medical certifications, wage data, and employment history to determine eligibility and benefit amounts.

• Temporary Disability Insurance (TDI): Provides partial wage replacement for employees temporarily disabled by a non-occupational sickness or accident, including pregnancy and childbirth recovery.
• Family Leave Insurance (FLI): Offers benefits to workers taking leave to bond with a new child (birth, adoption, or foster care) or to care for a family member with a serious health condition.

Most claims are now filed and managed through the state’s online portal to ensure speed and accuracy. While this location houses administrative operations, it is important to note that the NJDOL has largely shifted to remote customer service models; therefore, walk-in services for general inquiries may be limited or require an appointment. Claimants are strongly encouraged to use the online filing systems or telephonic services for status updates.

Location and Access

The office is situated in the Station Plaza complex in downtown Trenton, just a short walk from the Trenton Transit Center. This location makes it a strategic point for state workforce operations. Access to the building is restricted to authorized personnel and visitors with specific appointments. Security measures include ID verification at the front desk and metal detector screening. The facility is compliant with the Americans with Disabilities Act (ADA), featuring accessible entrances and elevators to accommodate individuals with mobility impairments, which is particularly relevant given the division’s focus on disability services.