New York City Department of Small Business Services – New York, NY

Championing NYC’s Economic Growth

Supporting Entrepreneurs and Businesses

The New York City Department of Small Business Services (SBS) is the primary municipal agency dedicated to making it easier for businesses in New York City to form, do business, and grow. Headquartered at One Liberty Plaza in the Financial District, SBS provides a comprehensive range of free services to business owners, including legal advice, financing assistance, and guidance on navigating city regulations. The agency operates NYC Business Solutions Centers, which offer hands-on support for everything from obtaining permits to developing business plans. SBS is also responsible for strengthening the city’s commercial districts by working with Business Improvement Districts (BIDs) and local development corporations. 🏙️

MWBE Certification and Equity

A critical function of SBS is the administration of the City’s Minority and Women-owned Business Enterprises (MWBE) certification program. This initiative is designed to promote fairness and equity in city contracting by providing certified businesses with greater access to government procurement opportunities. The Division of Economic and Financial Opportunity within SBS works tirelessly to connect these businesses with contracts and capacity-building grants. The agency helps vendors understand the procurement process, ensuring that the city’s supply chain reflects the diversity of its population. ⚖️

Workforce Development

SBS also connects New Yorkers to good jobs through its network of Workforce1 Career Centers. While the headquarters at One Liberty Plaza focuses on administration and business services, it oversees the strategy that links employers with qualified candidates across the five boroughs. The One Liberty Plaza building is a high-security Class A office tower; visitors must present valid government identification at the security desk to gain access to the SBS offices on the 11th floor. The agency is a vital engine for the city’s economy, fostering job creation and neighborhood vitality. 💼