IRS Taxpayer Assistance Center – Pittsburgh, PA

IRS Taxpayer Assistance Center: Pittsburgh

Services and Assistance

The Internal Revenue Service (IRS) Taxpayer Assistance Center (TAC) in Pittsburgh is located within the William S. Moorhead Federal Building. This office provides in-person help for taxpayers who have issues that cannot be resolved online or over the phone. It is crucial to note that this facility operates strictly by appointment. Services typically available include assistance with account adjustments, inquiries about tax law, basic information about procedural rights, and help with Individual Taxpayer Identification Numbers (ITIN). While this office assists with tax issues, it does not provide tax preparation services for tax returns.

Security and Access

As a federal facility, strict security measures are in place. Visitors must pass through airport-style security screening, including metal detectors and x-ray machines for bags. Valid government-issued photo identification is required for entry. Weapons, pepper spray, and other hazardous items are strictly prohibited. Visitors are advised to arrive 15 minutes before their scheduled appointment to allow time for the security process.

Appointment Policy

Walk-in service is generally not available. Taxpayers must call the dedicated appointment line (844-545-5640) to schedule a visit. This ensures that the specific service required is available and reduces wait times. The office is wheelchair accessible and located near major public transit hubs, including the Amtrak station and Grant Street Transportation Center.