Philadelphia County Assistance Office - Somerset District

About Somerset District CAO

The Philadelphia County Assistance Office - Somerset District is a vital government service center operated by the Pennsylvania Department of Human Services (DHS). 🏥 Located in North Philadelphia on Broad Street, this office serves as a local point of access for residents seeking state and federal social services. While many applications can now be processed online via the COMPASS system, the Somerset District office provides in-person support for those who need to submit documents, undergo eligibility interviews, or resolve issues with their benefits. This facility plays a crucial role in the safety net for the community, administering programs that provide food, healthcare, and financial stability to eligible families and individuals.

Benefit Programs and Services

The Somerset District CAO determines eligibility and manages cases for a variety of assistance programs. Key services available include:

• SNAP (Food Stamps): Supplemental Nutrition Assistance Program benefits to help low-income households purchase food.
• Medical Assistance (Medicaid): Health insurance coverage for eligible low-income individuals, children, pregnant women, and people with disabilities.
• TANF (Cash Assistance): Temporary Assistance for Needy Families provides financial support for dependent children and their parents or relatives.
• LIHEAP: Seasonal assistance to help low-income families pay their heating bills during the winter months.

Security and Visit Guidelines

As a government facility, the Somerset District office maintains strict security protocols. 👮‍♂️ Visitors must pass through metal detectors and have their bags inspected upon entry. Valid photo identification is required to access the service area. Weapons of any kind, sharp objects, and pepper spray are prohibited. 📵 The waiting area can be busy, and while walk-ins are accepted for some services, appointments or using the online COMPASS portal is often recommended to reduce wait times. If you are visiting for an interview, ensure you bring all requested verification documents, such as proof of income, residency, and household composition.