Department of Human Services South District Office – Philadelphia, PA

South District County Assistance Office

The Department of Human Services South District Office is a County Assistance Office (CAO) operated by the Pennsylvania Department of Human Services. Located at 1163 South Broad Street in South Philadelphia, this facility serves as a primary point of contact for residents seeking state and federal social benefits. The office is dedicated to determining eligibility and administering assistance programs to low-income individuals and families in the surrounding community.

Benefit Programs and Services

The South District CAO assists applicants with a variety of essential support services, including:

• SNAP (Supplemental Nutrition Assistance Program): formerly known as food stamps, helping families purchase healthy food.
• Medical Assistance (Medicaid): providing access to healthcare coverage.
• TANF (Temporary Assistance for Needy Families): offering cash assistance to dependent children and their parents or relatives.
• LIHEAP (Low-Income Home Energy Assistance Program): assisting with heating bills during the winter season.
• Employment and Training: connecting recipients with job search resources and vocational training.

Visiting the Office

Residents can visit the office to file new applications, submit renewal documents, or speak with a caseworker regarding their benefits. The office provides Customer Service windows for walk-in inquiries. Self-service kiosks may be available for scanning documents. It is recommended to bring all necessary documentation, such as proof of income, identity, and residency, to expedite the process.

Security and Accessibility

Upon entering the building, all visitors must pass through security screening, which includes metal detectors and bag checks. Weapons and illegal items are strictly prohibited. The facility is wheelchair accessible and located on the ground floor level for easy access.