Green Mountain Transit (GMT) – Administrative Headquarters – Burlington, VT

Green Mountain Transit (GMT) Administrative Headquarters

The facility at 101 Queen City Park Road serves as the administrative headquarters and primary operations center for Green Mountain Transit (GMT). As the regional public transportation authority, GMT provides essential mobility services to Chittenden County and central Vermont, including Washington, Franklin, Grand Isle, and Lamoille counties. While the Downtown Transit Center on St. Paul Street is the main hub for passengers catching buses, this Queen City Park Road location houses the executive leadership, human resources, planning, and maintenance divisions.

Administrative Services

Public access to this facility is primarily for administrative business rather than travel connections. Key services handled here include:

• Lost and Found: This is the central repository for items left on GMT buses. Passengers can retrieve lost property here by appointment or during specific hours.
• ADA Paratransit Assessment: Applications and assessments for paratransit eligibility (transportation for individuals with disabilities who cannot use fixed-route service) are processed through this office.
• Fare Media and Passes: While tickets are available at the downtown center, bulk pass purchases for organizations or specific employer programs may be coordinated here.
• Public Meetings: The GMT Board of Commissioners often holds public meetings at this location to discuss routes, budgets, and fares.

Transit Operations

GMT operates a diverse fleet ranging from urban fixed-route buses to rural commuter coaches (LINK Express). The agency is committed to sustainability, increasingly integrating electric buses into its fleet, many of which are housed and charged at this depot. The authority plays a crucial role in connecting residents to employment, healthcare, and education institutions like the University of Vermont and Champlain College.

Location and Access

The headquarters is located in the southern part of Burlington, near the border with South Burlington and close to Route 7 (Shelburne Road). Visitors should note that this is an active bus depot with heavy vehicle traffic. Free visitor parking is available on-site. The building is ADA accessible. For those using public transit to visit the office, specific bus routes serve the Industrial/Queen City Park area, though service may be less frequent than downtown.