Philadelphia County Assistance Office: Boulevard District - Philadelphia, PA

Boulevard District Assistance Office

Institution Overview

The Boulevard District County Assistance Office (CAO) is a vital administrative hub operated by the Pennsylvania Department of Human Services (DHS). Located on the bustling Frankford Avenue corridor in the Lower Northeast section of Philadelphia, this office provides essential safety net services to eligible residents. The facility is dedicated to helping individuals and families achieve financial independence and health security through the administration of state and federal benefit programs. It serves as a primary point of contact for the Frankford, Northwood, and surrounding communities, ensuring that vulnerable populations have access to food, healthcare, and heating assistance 🏙️.

Services and Benefits

The Boulevard District CAO determines eligibility and manages cases for several critical programs:

• SNAP (Supplemental Nutrition Assistance Program): Provides electronic benefits (EBT) to help low-income households purchase nutritious food.
• Medical Assistance (Medicaid): Grants health insurance coverage to children, seniors, pregnant women, and adults with disabilities or low income.
• TANF (Temporary Assistance for Needy Families): Offers temporary cash assistance combined with work support and training programs.
• LIHEAP: Assists families with paying their heating bills during the winter season to prevent service termination.

Application and Visit Details

Residents can apply for benefits online via the COMPASS system or the myCOMPASS PA mobile app, which allows for document uploads and case status checks without visiting the office. However, for those who prefer in-person service, the office at 4111 Frankford Avenue accepts walk-ins for application drop-offs and inquiries. Visitors should be prepared for security screening upon entry, including metal detectors. To expedite service, it is recommended to bring valid identification and proof of income/residency. The office is conveniently located near the Church Station on the Market-Frankford Line 🚆.